Customer Care Nurse - Hartford (Remote)
Category: |
Admin, Security & Logistics, Customer Support & Services, Office Management, Relationship Management |
Competencies & Skills Required: |
Communication, Interpersonal, MS Office |
Country: |
United States (US) |
Gender Required: |
All |
Job Workplace: |
Remote (Home-based) |
Job Type: |
Full-Time |
Career Level: |
Entry/Starting, Experienced |
Education Required: |
Bachelor's Degree |
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We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.
Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too.
Join our team as we help shape the future.
Our team is committed to driving profitability by delivering exceptional customer service, great claim outcomes and returning people to work!
We have some of the best claims leaders and handlers in the industry!
As a Customer Care Nurse, you will work in a fast-paced incoming call environment where you play a pivotal role in the claim intake process for an injured claimant!
This dynamic and experienced team of medical professionals work remotely across the United States to facilitate Short-Term (STD) and Long-Term Disability (LTD) case files.
The successful Customer Care Nurse typically handles 35-40 calls per day which allow them to obtain critical medical information relevant to the disability claim file.
During these short 15 minute intake calls, the Customer Care Nurses use their keen clinical skillset to assess, document and review the medical acuity of a claimant’s condition.
Our exceptional team of clinical professionals model empathy and compassion as they walk the claimant thru the intake process.
RESPONSIBILITIES:
QUALIFICATIONS:
ADDITIONAL INFORMATION:
Start date: Monday, June 3rd, 2024.
Location: This is a 100% remote, work from home opportunity.
Training hours: 10:00 AM - 6:30 PM EST, Monday thru Friday for the first 8 weeks of employment. Time off during training is not accommodated.
Post training: 11:30 AM - 8:00 PM EST, Monday thru Friday
Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that:
(1) you have high speed broadband cable internet service with minimum upload/download speeds of 10Mbps/100Mbps and
(2) your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer.
To confirm whether your Internet system has sufficient speeds, please visit https://www.speedtest.net from your personal computer.
Compensation:
The listed annualized base pay range is primarily based on analysis of similar positions in the external market.
Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
The base pay is just one component of The Hartford’s total compensation package for employees.
Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
The annualized base pay range for this role is:
$63,760 - $95,640.
Equal Opportunity Employer / Females / Minorities / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion/Age.
Apply through: